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Frequently Asked Question
Treating Customers Like Family Since 2008
Frequently Asked Questions
Reliable Answers to
Common Questions.
Find clear, practical guidance on pests, treatments, scheduling, and service expectations so you know exactly what to expect before, during, and after your appointment.
Are some pests dangerous to my family or pets?
Yes. Rodents, bed bugs, wasps, and certain spiders can bite or spread disease. We prioritize safe, targeted treatments and advise simple precautions during service.
Do you offer same‑day or next‑day service?
We provide priority scheduling for urgent infestations. In many areas, same‑day and next‑day appointments are available depending on technician routes and time of day.
Can you help even if I’m not sure which pest I have?
Absolutely. We start with an inspection to identify the pest, locate entry points and nesting sites, then recommend the most effective plan for your situation.
Do you guarantee your pest control services?
Yes. Most treatments include a service warranty and free follow‑up if activity persists within the covered period. Details vary by pest and treatment type.
What does your termite and general pest practice include?
We combine inspection, targeted applications, habitat reduction, and monitoring. For termites, we use treatments appropriate to the structure and activity level with ongoing checks.
Do you provide residential inspections?
Yes. We offer comprehensive home inspections to assess current activity, risks, and preventative options, followed by a clear, written service plan.
How long does a standard treatment take?
Most appointments take 45–90 minutes depending on home size and pest type. Complex infestations may require extended or multi‑visit service.
How soon will I see results after treatment?
You may notice reduced activity within 24–48 hours. Some pests, like ants or bed bugs, may require 7–14 days and follow‑up visits for full elimination.
Is the treatment safe for children and pets?
We use targeted products and follow strict application guidelines. We’ll advise temporary room avoidance and re‑entry times to ensure safety and efficacy.
Do I need to leave my home during service?
Usually no. For certain treatments, we may recommend staying out of treated areas for a short period. We’ll provide instructions before we begin.
What preparation is needed before a visit?
Clear access to baseboards, sinks, and storage areas. Reduce clutter, empty trash, and follow any pest‑specific prep sheet we provide (e.g., for bed bugs).
Will pests return after treatment?
We target sources and entry points, not just symptoms. Routine maintenance and sealing gaps help prevent re‑infestation. We’ll outline a prevention plan.
How often should I schedule preventative service?
Many homeowners choose quarterly plans. Seasonal pests may need adjustments based on activity, climate, and property conditions.
Do you offer exterior‑only treatments?
Yes. Exterior perimeter, entry points, and nesting sites can be treated to reduce indoor pressure, with optional interior service as needed.
Can you treat multi‑unit buildings and commercial spaces?
We service apartments, offices, restaurants, and warehouses, coordinating with property managers to ensure effective building‑wide control.
Do you use eco‑friendly or low‑impact products?
We offer IPM (Integrated Pest Management) with reduced‑risk products, targeted baits, and exclusion methods to minimize environmental impact.
What signs indicate a rodent problem?
Droppings, gnaw marks, grease trails, noises in walls, and foul odors. We’ll inspect, set traps, and seal entry points to stop activity.
How do you handle wasps, bees, and hornets?
We identify species, use safe removal methods, and recommend nest relocation or elimination depending on risk and regulations in your area.
What’s included in a termite inspection?
We check foundations, crawl spaces, wood framing, and moisture sources. If activity is found, we propose treatment and monitoring options.
Can you get rid of bed bugs completely?
Yes, with thorough inspections, targeted treatments, and follow‑ups. Preparation and cooperation are key to eliminating all life stages.
Why do ants keep coming back?
Ants return if the colony isn’t treated. We target the nest and remove food sources to prevent re‑trailing and new satellite colonies.
Do you remove wildlife like squirrels or birds?
We provide humane exclusion for certain wildlife and can refer specialists when local regulations require specific licensing or methods.
How are service prices determined?
Pricing depends on pest type, severity, property size, and treatment method. We provide transparent quotes after inspection or a short intake call.
Do you offer service plans or memberships?
Yes. Preventative plans include scheduled visits, monitoring, and discounts on additional treatments if activity is detected between visits.
What if I still see pests after treatment?
Some activity may persist briefly as pests encounter products. If activity continues beyond the expected window, we return under your warranty.
How can I prevent pests between visits?
Seal cracks, store food tightly, reduce moisture, maintain landscaping, and keep trash areas clean. We’ll provide a tailored prevention checklist.
Do you provide documentation for landlords or realtors?
We can supply inspection reports, service records, and treatment summaries for rentals, property sales, and insurance requirements.
Please contact us to schedule an Appointment for a FREE INSPECTION of your property.
A technician will assess the Pest Pressure and offer no-obligation recommendations.
We serve all 50 United States, Canada, Mexico and some countries EU, LATAM and Asia.